HR Service performance Analyst -GBS


rail planning and engineering

About this job

  • Industry: Rail
  • Area of expertise: Construction & Commissioning
  • Location: Mumbai

What is required?

  • Hours per week: 40
  • Education level: Professional Bachelor
  • Closing date: Sunday, 16 January 2022

About this role: HR Service performance Analyst -GBS

About this role: HR Service performance Analyst -GBS

We’re hiring HR Service performance Analyst - GBS, for a leading MNC to join their growing team. This position is based out in Bangalore

  • Collaborate with the appropriate function to assist in executing service performance & reporting programs for HR GBS services
  • Create and maintain the HR dashboards, operational reports and performance reports based on requirements outlined by GBS leadership and customers
  • Assist in the development of service performance & reporting across GBS including metric development/updates, operational reporting, performance reporting, dashboard management, benchmarking, and capacity planning.
  • Execute service performance & reporting activities across HR GBS services and delivery teams
  • Conduct periodic benchmarking studies on behalf of functional teams to measure performance against the industry and support capacity modelling
  • Support the development of service performance & reporting tools for new services in GBS
  • Identify areas for service performance & reporting improvement and recommend appropriate updates and changes to leadership
  • Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences with issue resolution for training future reference.
  • Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role
  • Ad hoc presentations.
  • Ensuring that the transition project library is always up to date, with necessary documentation archived and shared across Transition Team.
  • Managing meeting calendars across the project Team, aligning with the participants to find the best suitable time, and scheduling the calls.



Experience: 3- 5 years of experience

Job Location : Bangalore

Soft skills:

  • Oral and written communication skills
  • Teamwork
  • Facilitation skills
  • Problem solving
  • Continuous improvement mindset
  • Good listening and understanding skills

Hard skills/ Previous experience:

  • Advanced statistical and data analytical skills
  • Previous experience with statistical modelling and SPC (statistical process control)
  • Previous experience with report automation
  • Any programming knowledge will be an advantage e.g. VBA, Phyton, SQL, etc.



Why work with Brunel? We are proud to offer exciting career opportunities from over 100+ offices across 40+ countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Brunel

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About Brunel

Brunel India Private Limited, a subsidiary of Brunel Holding Group Company (Brunel Intl. N.V.) a registered company in the Netherlands with over 12,000+ specialists in 100+ offices across 40+ countries. The Energy Division of Brunel Group comprehensively provides manpower services for Oil & Gas (Upstream, Downstream), Renewables, Power, Mining & Resources, Civil Engineering, Automotive, Rail, Life Sciences, Finance, Legal and ICT. Our core services are Contract Hire, Direct Hire, Offshore Recruitment and Pay Rolling services for major OPCs and EPCs contractors.

Connecting Specialists to Pioneering Projects

How to apply

How to apply

If you meet the above requirements and would like to be considered for this role, please submit your interest using the ‘Apply’ button. Applying is quick and easy – just make sure you have the following documents ready to go:

  • Resume
  • Cover Letter (optional)
Apply now

Do you have questions?

If you have questions or would like to discuss the details of this role, please contact Pravallika Mohankumar via the details below, quoting publication number:

Account manager

Pravallika Mohankumar
Brunel Energy India Mumbai

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