Technical Account Manager


medical device pharmaceutical food industry

About this job

  • Industry: Biotechnology
  • Area of expertise: Project Management & Services
  • Location: Ontario

What is required?

  • Hours per week: 40
  • Education level: Professional Bachelor
  • Closing date: Thursday, 30 December 2021

About this role: Technical Account Manager

About this role: Technical Account Manager

We’re hiring two Technical Account Managers to work with our client, a company that develops and manufactures specialty excipients as well as offers formulation expertise and technological advice to the pharmaceutical industry.

Reporting to the Country Manager, the Technical Account Managers will be responsible for developing sales within an assigned territory, prospecting for new business opportunities, building customer relationships and interacting with customers at various levels, including formulation development, processing, tox/safety assessment, and procurement.

This is an exciting career opportunity for the individual wishing to join a dynamic team of professionals.


  • Achieve sales results that meet or exceed each fiscal year’s approved budget by:
    • Developing and maintaining full and comprehensive knowledge of:
    • Company’s product portfolio including scientific, marketing and pricing information,
    • Our Principals’ product portfolios including scientific, marketing and pricing information, and
    • Company and pharma industry developments by reading internal and external publications, attending seminars and educational events and from interactions with other industry sources.
      • Developing relationships with high level influencers and decision makers and be the main point of contact at assigned accounts.
  • Managing and building relationships between our Customers and appropriate personnel within the company.
  • Proactively contacting customers to maintain existing business and develop new opportunities.
  • Developing comprehensive knowledge of customers within assigned territory to understand their needs and offer solutions – re: products, formulations, technical assistance – and address customer needs via presentations, demonstrations, meetings, discussions, seminars, and other methods
  • Analyzing customer sales trends, projects, and needs
  • Providing technical support; answer customers’ product use and application questions and follow up on requests at accounts.
  • Introducing existing/new/updated company’s and Principal offers to customers.
  • and other activities




  • 3+ years’ experience in pharmaceutical development and/or ingredient sales activities
  • Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Biology, or related fields
  • Excellent planning and organizational skills, ability to work independently on multiple tasks with minimal supervision
  • Excellent oral and written communication skills (interactions with customers and internal reporting); bilingual (English/French) preferred
  • Strong commitment to continuous improvement and success
  • Ability to travel up to 60% (mainly in Toronto and Montreal areas)
  • MS Office and CRM database proficiencies



Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.

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How to apply

How to apply

If you meet the above requirements and would like to be considered for this role, please submit your interest using the ‘Apply’ button. Applying is quick and easy – just make sure you have the following documents ready to go:

  • Resume
  • Cover Letter (optional)
Apply now

Do you have questions?

If you have questions or would like to discuss the details of this role, please contact Monnatha Grego via the details below, quoting publication number:

Account manager

Monnatha Grego
Brunel Canada - Calgary

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